Questions about app access, a trip invite, safety, or privacy? Email the Armada support line and include the smallest amount of context needed to help.
Use the download links below to open the official store for your device. If a listing is not available in your region yet, email support and we will point you to the right next step.
For a safety concern, include the trip code or a short description of what happened. Do not send passwords, payment details, or exact location unless support specifically asks through a verified channel.
For privacy questions or deletion requests, tell us which account or trip context you mean. We will use the support thread to clarify the request and next steps.
Tell us which provider you used and the error you saw. Never send a password, one-time code, Auth0 token, or recovery secret. We can help you recover access without asking for credentials.
Open the invite on a device with Armada installed, review the group, and choose whether to request access. If a code is expired or already retired, ask the organizer for a fresh invite.
If the map is not updating, confirm that Location Services is allowed for the app and that sharing is enabled inside the active trip. Joining alone never starts sharing.
If an event or ticket purchase is involved, send only the order reference. Armada support will never ask for a full card number, security code, password, or authentication token.
Short answers for invites, sign-in, sharing, safety, profiles, and deletion. If the answer is not here, the support line is still open.
That is intentional. An invite is a front door, not an automatic join. Open it on a device with Armada installed, review the group, then choose whether to request access.
No. Armada starts sharing paused. Joining, membership, and live location are separate decisions. The sharing state stays visible and can be paused or stopped.
Check that Location Services are enabled for Armada, that the active trip has sharing enabled, and that the device has a current connection. A weak GPS or network fix can make a position appear delayed.
Open the active trip controls and choose Leave. Leaving removes your membership and stops your trip-scoped sharing. If the control is unavailable, contact support with the trip code.
Use the safety controls in the trip, or email support@joinarmada.ca with what happened and when. Do not include passwords, one-time codes, or unnecessary precise location.
Tell support which provider and device you used, the approximate time, and the visible error message. Never send a password, verification code, refresh token, or Auth0 token.
Yes. Open Settings → Profile & Ride Identity → Edit profile & ride. Sharing controls for your photo, bio, and ride details are independent from live location sharing.
No. Armada is a group coordination tool. For an emergency, contact local emergency services. Do not rely on a map, ETA, voice channel, or road report as a safety guarantee.
Voice and messaging can require an active membership, a supported connection, and the necessary microphone permission. Try again when parked and contact support if the feature remains unavailable.
Use the account controls in the app or email support@joinarmada.ca with a deletion or export request. We will verify ownership before acting and explain any information that must be retained by law.
Only in a way that is lawful and does not distract you. Configure the trip before moving, use hands-free or parked controls, and keep your attention on the road.
A trip code helps us find the correct context without asking for your location or account password. Send the smallest amount of information needed to resolve the issue.
